Refund policy

Return and Exchange Policy

At Ghareelu, we aim to provide quality home and living products. Please read our exchange policy carefully before placing your order.

1. Exchange Period

Customers can request an exchange within 7 days of receiving their order.

2. Exchange Eligibility

To qualify for an exchange:

The product must be unused and in its original condition.
Original packaging, tags, and accessories must be included, where applicable.
The product must not be damaged due to customer misuse.
Proof of purchase may be required.
Photos or an unboxing video may be requested to verify damaged, defective, or incorrect items.

3. No Returns or Refunds

Ghareelu does not offer returns or refunds. Exchanges only are accepted within the 7-day exchange period, subject to eligibility and inspection.

4. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery so we can review your request and guide you through the exchange process.

5. Exchange Approval

All exchange requests are subject to inspection and approval. Please contact us before sending any product back. Exchanges will be processed after the returned item has been received and checked.